Frequently Asked Questions
Everything you need to know about shopping with ADRIAN KSA
How long does shipping take within Saudi Arabia?
We offer fast delivery across the Kingdom. Orders in Riyadh typically arrive within 24-48 hours, while other regions take 3-5 business days.
What is your return and exchange policy?
We accept returns and exchanges within 14 days of delivery, provided the items are in their original condition with all tags attached. Please note that for hygiene reasons, certain items like innerwear cannot be returned.
What payment methods do you accept?
We support a variety of secure payment options including Mada, Visa, Mastercard, Apple Pay, and STC Pay. Cash on Delivery is also available for select locations.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart to ensure the perfect fit for our contemporary silhouettes.
Can I track my order after it has been placed?
Yes, once your order is dispatched, you will receive an SMS and email containing a tracking link from our logistics partner so you can monitor your delivery in real-time.
Are your products authentic and high quality?
Absolutely. ADRIAN KSA is committed to premium craftsmanship. We use high-grade fabrics and rigorous quality control to ensure every piece meets our luxury fashion standards.